Summary of Duties

The PAA provides clerical support to all areas of Ambulatory Mental health as assigned. This includes staffing, scheduling, payroll, registering patients in QuadraMed, telephone contact with patients to set up appointments, setting up charts, co-ordinating patient flow, maintaining of patient records, fielding phone calls and queries. In collaboration with other PAAs in the program, covers patient reception, registering patient visits, maintain workload statistics, set up, maintain and closes patient files.

Covers for other clerical staff as required during vacations, breaks and absences.

Qualifications/Skills
One year of Community College- Medical Terminology course preferred
One year of Administrative/Business experience in health care setting required
Demonstrated Patient-Focused Care/Customer Service behaviour
Knowledge of software packages such as Word/Windows
Keyboarding at 40 w.p.m with maximum 5% error rate
Ability to organize work effectively, and work at a rapid pace in an unpredictable setting
Excellent problem-solving and communication skills
Demonstrated ability to work in a team setting

📌 Patient Administrative Associate Brain Sciences Program Casual Toronto
🏢 Sunnybrook
📍 Toronto