International Imports & Exports Supervisor Full Time Employee – Barrie, ON, CA Salary Range: $70,000.00 to $85,000.00 Shift Time: 8:00am to 4:30pm (In-Office) Terms: Permanent Full-Time Reports To: Operations Manager Job Purpose To oversee the Imports & Exports departments and coordinate international imports through air, ocean, and rail.

Duties &

Responsibilities - Support company Objectives and Key Results (OKRs) by proactively contributing to initiatives that drive strategic goals and organizational success - Live our company core values and support a well‑organized, respectful, and service‑focused work environment - Supervise import & export department staff workload and assist them with all aspects of their duties - Quote international agents and commercial clients - Arrange new freight for commercial clients - Monitor, organise & manage incoming emails to department mailbox - Track import & export shipments and arrange the necessary customs clearance & deliveries - Process charges for shipments and review any billing/charge discrepancies - Correspond with international agents and update them on their shipments and any questions regarding import to Canada - Provide direction with routing of shipments and assist team members with their routing - Provide support and communication with problem shipments - Ensure timely billing of all files - Assist other operations departments as needed - Coach, mentor, lead and develop team members to support personal growth and development I.E; fully cross‑train team members - Help resolve employee concerns, disputes and handle escalations with the support of the manager - Be an advocate for company initiatives - Participate in the development and implementation of KPI goals, objectives,



policies, and priorities of the import & export departments as per management direction - Evaluate employee performance and provide constructive feedback - Participate and complete employee appraisals - Participate in onboarding new employees as needed - External coaching opportunities and ongoing support from management will be available to support personal and professional growth Mindset &

• Personality - Problem Solving: Strives to understand contributing factors and works to resolve complex situations - Team Oriented: A focus on working as a team to help achieve common company goals - Customer Service Oriented: Client focused and providing exceptional experience for our customers - Responsive: Committed to a high level of responsiveness both inside our business and with our customers and vendors - Proactive: Takes initiative and an organized approach to day‑to‑day operations as well as future needs - Initiative: Takes action and seeks new opportunities while seeing tasks through to completion - Quality of Work: Strives to eliminate errors, accurate work is a priority and seeks opportunities to improve processes Professional &





• Educational Background - 10+ years in transportation or freight forwarding experience required - Post Secondary education in Supply Chain Management considered an asset - Knowledgeable in CargoWise or SoluShip considered an asset - Experience working with Transportation Management Systems (TMS) and EDI Systems - Strong knowledge of Canada &

• USA Customs cross border practices & procedures - General knowledge of container port operations, rail line operations and airline cargo terminal operations considered and asset - Certified and knowledgeable in Transportation of Dangerous Goods (Air, Sea, Ground) considered an asset Skills &

• Ability - Communication: Has good listening skills and communicates effectively in both written and verbal formats including proficiency in spelling, grammar, and punctuation.

- Management: Coaching and mentoring team members for professional growth - Multi-tasking: Must have strong multi-tasking abilities, be proactive and adaptable based on the needs of the company and the executives.
- Productivity: Manages workload, works efficiently and meets the roles goals and company objectives - Organization: Information is well organized, manages time effectively, and detail-oriented - Interpersonal Skills: Builds strong relationships and works well with others Effort & Working Conditions Why Join Us - Opportunity to shape client success and operational excellence in a dynamic logistics environment - Cooperative and supportive team culture with a focus on continuous improvement - Casual work environment - Engaging social activities and events throughout the year - Competitive salary and above‑standard benefits with opportunities for professional growth - Extended health benefits - Dental care - Vision care - Employee Assistance Program - Life insurance - RRSP program

📌 International Imports & Exports Supervisor (Barrie)
🏢 Na Freight Forwarding
📍 Barrie