Become a key player in IT support with our Managed IT Services company in the Greater Seattle area. Provide remote and on-site assistance for various technologies, ensuring customers receive expert support. This position focuses on resolving issues related to workstations, servers, and cloud services for small to midsized firms.

The ideal candidate will handle support for Microsoft technologies like Azure and Teams, work alongside senior engineers, and engage in ongoing maintenance and improvement projects. Flexibility and work-life balance are prioritized, alongside competitive remuneration and growth opportunities. Key Responsibilities:

- Provide remote and in office IT support to clients
- Troubleshoot Microsoft applications and operating systems




- Implement basic remote access solutions for clients
- Respond to help desk alerts and manage service tickets
- Communicate incident progress to customers effectively Requirements:
- Minimum 3 years in help desk or related field
- Strong knowledge of Microsoft and networking systems
- Excellent communication and interpersonal skills
- Ability to multi-task and adapt quickly
- Relevant IT certifications preferred Support clients with technical expertise and enhance customer satisfaction in a dynamic environment.

📌 IT Help Desk Engineer in Greater Seattle (Montreal)
🏢 CyberStreams
📍 Montreal