Elevate your career with CACEIS as an IT Production Support Analyst in Canada, offering hybrid work. Collaborate on functional issues and enhance system configurations for seamless operations. CACEIS is expanding its team and searching for an IT Production Support Analyst.

In this role, you’ll engage with business support areas and IT teams to solve technical incidents, improving overall production stability. This position requires monitoring system disruptions while maintaining close communication with users and service providers. Key Responsibilities:

- Support business operations and resolve functional issues
- Address and manage technical incidents for infrastructure
- Monitor system disruptions and provide preventative recommendations
- Test applications within the business area perimeter
- Update communication with users and IT teams consistently Requirements:
- Bachelor’s or Master’s degree in IT, engineering, or finance
- 3-5 years of experience in IT service management
- Robust analytical and problem-solving abilities
- Experience in SQL and IT incident management
- Excellent communication and collaboration skills Be the pivotal connection between IT teams and business operations at CACEIS in Canada.

📌 IT Production Support Analyst Canada (Montreal)
🏢 CACEIS-Gruppe
📍 Montreal