11 Aug
|
University of Toronto
|
Mississauga
11 Aug
University of Toronto
Mississauga
Become an IT Support Specialist with UTemp at the University of Toronto Mississauga, delivering essential tech assistance to faculty, staff, and students. This role emphasizes strong troubleshooting skills and user support. The UTM I&ITS; team is seeking an IT Support Specialist with at least three years of experience in a diverse technology workplace.
You will manage service requests, troubleshoot connectivity issues, and provide training on supported IT systems to the university community. Effective communication and a commitment to quality service are crucial to success in this position. Key Responsibilities:
- Respond to end-user service requests efficiently
- Troubleshoot issues with desktop and mobile devices
- Liaise with technical specialists for problem resolution
- Update service documentation and knowledge articles
- Provide training to end-users on IT procedures Requirements:
- Bachelor's Degree in IT or related field
- Minimum three years of experience in IT support
- Proficient in troubleshooting Windows, Mac, and Unix/Linux
- Knowledge of application deployment technologies
- Solid analytical and interpersonal skills Deliver exceptional IT support to enhance the operational efficiency at UofT Mississauga.
📌 IT Support Specialist UofT Mississauga
🏢 University of Toronto
📍 Mississauga