11 Aug
|
Wetaskiwin Motorsports
|
Wetaskiwin
11 Aug
Wetaskiwin Motorsports
Wetaskiwin
Turn Your Passion for Powersports Into a Career!
At Wetaskiwin Motorsports, we live for the outdoors, open trails, and the thrill of the ride. We’re looking for a Service Writer who shares that same passion for adventure! If you enjoy a quick-paced environment, love talking with fellow enthusiasts, and take pride in delivering top-tier customer service, we would love to have you on our team.
Key Responsibilities
Customer Care & Communication: Greet customers, listen to vehicle concerns, schedule service appointments, and handle parts/service inquiries via phone, email, and in person. Manage customer expectations and help fellow riders stay out on the trail.
Work Order & Workflow Management: Accurately document customer concerns, organize work orders for technicians, and ensure repair jobs are completed on schedule.
Estimates & Sales: Provide clear repair estimates, explain necessary work, and upsell recommended maintenance, upgrades, or accessories.
Parts & Warranty Handling: Sell and order parts for service jobs and walk-in customers. Prepare, submit, and manage all parts and service warranty claims.
Technician & Team Support: Assist technicians with service recalls and technical manuals, collaborating closely with both sales and service departments.
Administrative & Cash Handling:
Process customer payments and handle daily cash transactions.
Qualifications & Requirements
Passionate About Powersports: Active adventure seeker, rider, or powersports enthusiast preferred—you know the gear, the machines, and the lifestyle.
Education: High School diploma or equivalent.
Experience: Minimum 1 year of experience as a Service Writer, Service Advisor, or Parts Technician (required).
Technical Skills: Solid mechanical aptitude and computer literacy (MS Office, Excel, Word, and Dealer Management Systems).
Soft Skills: Exceptional customer service skills, strong multi-tasking abilities, self-motivated, and able to work independently.
Location: Ability to reliably commute or plan to relocate to Wetaskiwin, AB T9A 0A5 prior to starting work (required).
Position Details & Perks
Job Type: Full-time (In-person)
Pay Rate: $25.00 – $35.00 per hour (based on experience)
Perks & Benefits:
Employee discounts on parts, accessories, and gear
Dental care & Vision care
Life insurance
Paid time off
Pay: $25.00-$35.00 per hour
Advantages
Dental care
Extended health care
Life insurance
Paid time off
Work Location: In person
📌 Service Advisor/manager Wetaskiwin
🏢 Wetaskiwin Motorsports
📍 Wetaskiwin