We are looking for an enthusiastic individual with a positive attitude and excellent communication skills to join our team. We offer a friendly work environment in a casual office setting where professional and personal growth is encouraged.

You will coordinate the scheduling of maintenance appointments for existing clients and recent clients. In this role, you will track when clients are due for maintenances, reach out to schedule appointments, and communicate schedules with technicians.

Renumeration is $17.60/hr + 5% Commission

Responsibilities
Coordinate service calls and service requests
Call existing clients to schedule appointments and educate on importance of regular maintenance
Answer phones
Reply to and sort emails
Closing work order tickets
Communicate with technicians

Skills
Good attitude and sense of humor
Business writing
Ability to learn software system
Ability to handle challenging clients




Ability to work well under pressure
Ability to multi-task
Highly organized
Detail-oriented
Knowledge of Word, Excel

Qualifications
High School Diploma
University or College an asset (Administration, Marketing)
Bilingualism (English and French) is an asset
HVAC industry experience preferably in customer service, scheduling, and dispatching is an asset

Compensation
Advantages plan
RSP Match

We offer room for advancement and growth. Job Types: Full-time, Permanent

Pay: $19.50 per hour

Advantages
Casual dress
Dental care
Disability insurance
Extended health care
Adaptable schedule
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Language:
French (preferred)

Work Location: In person

📌 Residential Maintenance Co Ordinator Ottawa
🏢 Premier Karting
📍 Ottawa