Edmonton, 10185 - 13th Avenue NW, Edmonton, Alberta, Canada

Overview
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category and provides high customer service in retail.

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

Responsibilities

Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Provide 5-star customer service to all David’s Bridal customers, achieve sales goals and productivity by following our selling behaviors, and perform duties related to the presentation and operations of the store. Reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand.

Customer Focus

Welcome all customers with genuine, friendly enthusiasm over the phone and in person; communicate clearly and concisely adapting style to suit customers.

Use systems to manage customer flow to deliver 5-star customer experience (Appointments/Customers/Point of sale system). Use iPad tools to research and communicate information to the customer.

Provide exceptional service to multiple customers at one time; proactively address customer concerns with confidence and escalate when needed with leadership.

Prepare for customer appointments by reviewing profiles, favorites and preparing a fitting room.

Build relationships by welcoming customers,



asking questions and listening to understand expectations and needs.

Identify the perfect gown/dress in the customer’s first three try-ons.

Review Timeline Calendar and set future appointments; follow up with customers to remind or set future sales.

Explain how alterations play a role in perfecting the dress; promote alterations services and personalization options; partner with Alterations Specialists to set up appointments. Help achieve an 80% conversion of brides sold to Alterations appointments.

Ensure proper measurements are taken and entered into events as required for ordering dresses and minimizing returns and exchanges.

Maintain store standards (clean, organized, promotional readiness); report any damaged equipment to store management.

Maintain high dress code standards for self.

Promote David’s Bridal loyalty and partner programs.

Analyzing & Decision Making

Respond promptly to customer questions with product and service information; build relationships to meet or exceed satisfaction and loyalty.

Managing Performance

Maintain hourly sales productivity standards using the 5-Step Selling Process.

Support all cash wrap behaviors and process transactions accurately; promote services, confirm contact information, review receipts/policies, and schedule future appointments. Maintain knowledge of procedures for special order dresses.

Achieve a 65% or greater platform conversion; meet add-on goals for headpieces, foundations and shoes.





Arrange back-to-back appointments for the complete wedding party (Bridesmaids, Mother-of-the-Bride, Flower Girl).

Develop product knowledge and fashion trend expertise; strive to become a Circle of Excellence member by exceeding sales targets.

Managing Change

Execute new processes, behaviors, contests and programs as assigned.

Perform duties including promotion and sign setup, merchandising and visual changes, markdowns and inventory counts.

Gaining Commitment

Support the store team to achieve sales, service and operational goals.

Accurately clock in and out for scheduled shifts, breaks and meals; follow loss prevention and security policies.

Developing Self & Others

Focus on own development and complete training as assigned; celebrate team successes and share knowledge.

Open to coaching and feedback to improve behaviors; complete required training within specified timelines.

Personal Integrity

Match words with actions to build trust and respect.

Drive

Strive to achieve results through determination and commitment.

Teamwork

Build and maintain positive relationships within and across teams.

Additional duties as needed.

Qualifications

High school diploma or equivalent; 1-2 years of retail experience in apparel, service or specialty store environment preferred.

Prior experience with computerized POS system preferred.

Perks

Rewarding environment and competitive pay

Generous Dream Maker Discount

Referral incentive program

Our mission is to embrace diversity, equity, and inclusion. We strive to build a workforce representative of our customers. We encourage applications from all qualified candidates and provide accommodations as needed during the application process.

#J-18808-Ljbffr

📌 Part Time Bridal Sales (Alberta)
🏢 David
📍 Alberta