Summary
Christie Innomed is seeking a pragmatic, solution-oriented, and operations-focused Senior Analyst – Business Systems, IT & Data to join our IT team. This role is at the heart of our digital transformation and aims to simplify, structure, and optimize the work of more than 200 employees across Canada and the United States.

Key Responsibilities
Business Applications Optimization

Manage and optimize the application portfolio (including Microsoft 365, NetSuite, and SaaS tools) to ensure performance, adoption, and alignment with business needs.

Identify redundant or underused tools and streamline the technology ecosystem.

Ensure effective management of application licenses and costs.

Coordinate system enhancements with external partners.

Provide Level 2/3 functional support and resolve issues related to applications, workflows, and data access.

Microsoft 365 Governance and Adoption

Define and implement collaboration standards (naming conventions, access, retention).

Ensure governance, security, and optimal use of tools (Teams, SharePoint, OneDrive, Exchange).

Support users in adopting and improving their digital productivity.

Automation and Process Improvement

Identify and prioritize automation opportunities to reduce manual work.

Design and deploy automated solutions (onboarding, approvals, internal requests).

Use low-code tools (e.g., Power Platform) to optimize workflows.

Collaborate with process owners to simplify before automating.

Develop tools and IT kits to support teams (e.g., employee onboarding).

IT Business Partnership

Act as the IT point of contact for business units to understand operational challenges.

Translate business needs into concrete technological solutions.

Document systems, processes, and governance standards.

Develop training and self-service resources for users.





Support change management during the implementation of new tools or processes.

Contribute to cybersecurity, business continuity, and compliance initiatives.

Data, Governance, and Analytics

Support data structure, accessibility, and quality across systems.

Implement and maintain data access controls.

Contribute to improving data governance practices.

Enable reliable reporting through well-structured data.

Job Requirements

10–12 years of experience in IT business systems, business analysis, or application management.

Strong expertise in Microsoft 365 (Teams, SharePoint, Power Platform).

Proven experience in process automation and low-code solutions.

Experience with ERP systems (NetSuite is a strong asset).

Strong project management and stakeholder engagement skills.

Ability to simplify technical concepts for non-technical users.

Bilingual (French and English, spoken and written).

Assets

Experience managing SaaS applications or IT asset optimization.

Knowledge of NetSuite (administration or certification).

Experience in data governance or BI tools.

Experience in regulated environments (healthcare, field services, etc.).

Microsoft 365 or Power Platform certifications.

Skills and Competencies

Pragmatic, solution-oriented approach focused on simplicity and efficiency.

Strong analytical and problem-solving skills.

Ability to prioritize and manage multiple initiatives simultaneously.

Excellent communication and simplification skills.

Curiosity and interest in continuous improvement and current technologies.

Strong internal customer focus and collaboration mindset.

Work Environment

Location: St‑Eustache (hybrid).

Travel: Occasional within Canada and the United States.

In this document, the use of the masculine gender is intended solely to simplify the text and is not meant to be discriminatory.

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📌 Analyste senior – Systèmes d’affaires TI & Données - Senior Analyst – IT Business Systems & Data (Quebec City)
🏢 Christie InnoMed
📍 Quebec City