Elevate your retail career as a Team Lead with Recent Balance, focusing on operational success and guest satisfaction in a full-time role. Your influence on the team will directly impact store performance and customer service excellence.

As a Team Lead, you will support the retail operations and contribute to a positive work culture. This role encompasses leadership, coaching, and managing store initiatives such as scheduling, inventory, and customer service. Adaptability to varying schedules, including weekends, is critical.

Key Responsibilities:
• Lead by example in coaching all associates
• Drive results through dedicated training efforts
• Support manager in scheduling and visual merchandising
• Ensure customers receive exemplary service through GUEST
• Manage opening and closing procedures effectively

Requirements:
• At least 2 years of retail supervisory experience
• High school diploma or equivalent
• Demonstrated skill in leadership
• Excellent verbal communication skills
• Availability for a flexible retail schedule

Guide your team to success at New Balance while upholding exceptional customer experience standards.
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📌 New Balance Store Team Lead Role (Quebec City)
🏢 New Balance
📍 Quebec City