Become the backbone of guest relations as a Front Office Supervisor in a leading hotel. Manage reservations, team training, and maintain exceptional service standards.

This supervisory position encompasses overseeing Front Office operations and Reservations to ensure guest satisfaction and adherence to brand policies. Collaborate with the General Manager to enhance marketing and align operational activities with financial goals. Your efforts here will directly impact guest experiences, creating memorable stays.

Key Responsibilities:
• Supervise Front Office and Guest Activities performance
• Ensure staff training aligns with operational goals
• Monitor and analyze guest feedback and financial reports
• Foster solid teamwork across hotel departments
• Develop action plans for improved service quality

Requirements:
• Strong leadership and communication capabilities
• Relevant management experience is an asset
• Must hold necessary certifications
• Proven track record in budget management
• Required to travel locally for the role

Contribute your management skills and passion for customer service to elevate our hotel operations.
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📌 Front Office Supervisor Role (Quebec City)
🏢 Les Suites Hotel, Ottawa
📍 Quebec City