Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of administrative tasks within a busy medical or dental office. Your positive attitude and attention to detail will help create a welcoming environment while supporting the clinical team with effective administrative support.

Duties
Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
Schedule, confirm, and reschedule appointments using electronic medical records systems such as Epic or Dentrix
Manage multi-line phone systems to answer inquiries, direct calls appropriately, and relay messages promptly
Verify patient insurance information, collect co-pays, and process payments accurately
Maintain accurate records by updating patient information in electronic medical records (EMR) systems and ensuring confidentiality
Assist with administrative tasks such as filing, faxing, scanning documents, and managing office supplies
Coordinate communication between patients, clinical staff,



and external providers to ensure seamless care delivery

Qualifications
Proven experience as a dental receptionist or medical receptionist in a quick-paced office environment
Strong knowledge of medical terminology and familiarity with electronic medical records systems like Epic or Dentrix
Prior experience working with dental or medical office software and managing front desk operations
Excellent organizational skills with the ability to multitask efficiently in a busy setting
Proficiency in handling multi-line phone systems and managing appointment scheduling software
Demonstrated professionalism, attention to detail, and strong communication skills
Office experience that includes administrative support within healthcare settings is highly desirable

Join us to be part of a dedicated team committed to providing exceptional patient care through energetic service and professional excellence. Your enthusiasm for organization and patient interaction will help foster a positive workplace where everyone feels valued. Pay: $17.60-$20.00 per hour

Work Location: In person

📌 Medical Receptionist Brantford (Canada)
🏢 Dr. Arora's Office
📍 Canada