Full

We are seeking an experienced and reliable Medical Office Assistant to join our busy, team-based family medicine clinic. This role includes both clinical and administrative responsibilities within a fast-paced and collaborative setting.

Key Clinical Responsibilities
Prepare and set up examination rooms for visits and procedures
Room patients and prepare them for assessment
Measure and document vitals (height, weight, blood pressure, temperature, urine dip as required) in the EMR
Assist physicians during in-office procedures
Clean and disinfect exam rooms between patients
Maintain and restock clinical supplies and equipment

Reception &
Patient Flow
Greet patients and visitors in a professional and welcoming manner
Support efficient clinic flow by coordinating arrivals and appointments
Verify health cards and confirm demographic information
Update and maintain electronic medical records (TELUS PS Suite utilized at the clinic)

Telephone &
Virtual Communication
Answer and triage incoming calls and voicemail
Schedule and confirm appointments
Relay messages between patients and physicians
Monitor and respond to patient portal messages as assigned

Administrative Duties




Retrieve and assign incoming faxes and documents to the appropriate physician and category
Communicate physician messages and test results to patients as directed
Collect uninsured service payments
Follow daily opening and closing procedures

Qualifications &
Requirements
High school diploma
Medical Office Assistant or Medical Secretary certificate
Strong preference for previous experience in a Family Medicine environment
Strong preference to have experience with TELUS PS Suite EMR
Strong verbal and written English communication skills
Ability to multitask and work efficiently in a fast-paced clinical environment
Farsi/Persian speaking is considered an asset

Personal &
Qualified Attributes
Professional, dependable, and respectful
Honest and trustworthy
Culturally sensitive and inclusive
Calm and professional in high-pressure or difficult situations
Strong team player with clear communication
Adaptable and willing to learn
Hours: 25 to 30 hours a week
Days: Tuesdays, Wednesdays, Thursdays and occasional Saturdays

Pay: $21.00-$23.00 per hour

Advantages
Company events
On-site parking
Paid time off

Application question(s)
Are you familiar with TELUS PS Suite EMR?

Work Location: In person

📌 Medical Office Assistant Family Medicine Clinic Newmarket
🏢 Unity Health Newmarket
📍 Newmarket