Medical Receptionist Job Responsibilities
Answers telephones, responds to voicemails in a skilled and courteous manner.
Serves patients by greeting and helping them and responds to their inquiries
Communicates relevant appointment information to patients and keeps track of bookings
Provides day-to-day administrative support for physicians and medical staff
Books and confirms patient appointments
Maintains filing in patient charts and links documents in the electronic medical record
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Maintains a professional approach to assisting doctors, staff, visitors and patients.
Maintain business inventory such as checking supplies
Liaise between medical departments with discretion and professionalism
Adhere to policy and procedures during all activities

Qualifications
Minimum 3 years’ experience in a primary care setting. Equivalent experience will be considered




Post-secondary courses completed in Office Administration, Business Administration or Bookkeeping
Able to maintain and project a skilled demeanor while dealing with clients
Computer proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
Proficiency in email (ex. Gmail)
Experience with electronic medical records (Accuro experience considered an asset)
Excellent communication (oral and written), interpersonal and time management skills
Demonstrates accuracy and attention to detail and adheres to strict confidentiality
University/college degree is an asset

Skills
Multi-tasking
Flexibility
Telephone skills
Customer service
Time management
Organization
Attention to detail
Scheduling
Word processing
Professionalism
Quality focus

Job Type: Part time Pay: From $18.50 per hour

Work Location: In person

📌 Medical Front Desk Receptionist Milton
🏢 MFCC
📍 Milton