Elevate your career with one of Canada’s Big 5 banks as a Senior Manager driving growth and client experience strategy for priority segments, including a national program for the Canadian Defence Community. This hybrid role in downtown Toronto emphasizes strategic ownership, engagement, retention, and financial management. You’ll directly impact client segments within the Personal & Business Banking group.

With over 8 years of experience in client segment strategy and a track record of ownership over growth mandates, you’ll engage in cross-functional initiatives, manage partnerships, and leverage insights to shape innovative value propositions. Your expertise will guide investment decisions and executive reporting. Key Responsibilities:

- Own strategic roadmap for client segments end to end




- Lead cross-functional initiatives from business case to delivery
- Manage senior relationships with external partners
- Develop and present executive-ready reports and recommendations
- Oversee segment budgets and investment decisions Requirements:
- 8+ years in client segment strategy or business development
- Solid financial acumen and budget management skills
- Proven record of facilitating strategic partnerships
- Experience in large matrixed organizations is preferred
- Ability to drive initiatives with governance and risk management This role offers genuine ownership of a client segment strategy within a prominent banking institution.

📌 Lead Client Segment Strategy at Major Bank (Toronto)
🏢 Swoon
📍 Toronto