About the Opportunity
We work alongside unions, credit unions, and associations across Canada, helping their members access long-term benefit programs designed to protect their families. Our mission is centered on supporting working households and making sure families have the coverage they need for the future.

What You'll Be Doing
In this role, you'll serve as the main point of contact for families, guiding them through their benefit options with clarity and professionalism. Your day-to-day will include:

Presenting benefit programs clearly through virtual meetings (Zoom)

Completing and maintaining accurate, compliant documentation

Building lasting client relationships through ongoing follow-up

Collaborating with your team to enhance processes and client experience

Requirements

Legally authorized to work in Canada

High school diploma or equivalent (post-secondary education is an asset)

1+ year of experience in customer service,



administrative, or client-facing roles preferred

Core Skills

Strong communication skills, both written and verbal

Highly organized with strong attention to detail

Ability to adapt in a rapid-paced, remote environment

Problem-solving mindset with a proactive approach

Team-oriented with a collaborative attitude

What We Offer

Full Benefits Package – including dental, prescriptions, travel coverage, and more

Remote Flexibility – work from home with a schedule that fits your lifestyle

Growth Opportunities – structured training with clear advancement paths

Performance Incentives – bonuses and company-sponsored trips

Supportive Culture – a positive, inclusive environment where your work is recognized

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📌 Client Care Specialist (Remote) (Alberta)
🏢 American Income Life: AO
📍 Alberta