Ensure service excellence as the Front Desk and Banquet Supervisor at Germain Hotels. Manage operations, enhance guest experiences, and lead the hospitality team.

This role combines leadership with dynamic problem-solving, as you overlook front desk, laundry, and banquet operations. With at least two years of supervisory experience, you will ensure exceptional service while mentoring your team. Your ability to respond to guest needs and maintain high operational standards will be key to success.

Key Responsibilities:
• Oversee front desk, laundry, and banquet functions
• Customize stays for all guests, including VIPs
• Maintain coordination with reservation and service teams
• Promote team development and support staff responsibilities
• Ensure adherence to safety and aesthetics regulations

Requirements:
• Diploma in Hotel Management is a plus
• Minimum 2 years of supervisory experience in hotels
• Solid guest complaint resolution skills
• Proficient with computer systems, including OPERA PMS
• Ability to motivate and support team members

Join Germain Hotels to lead a passionate team committed to hospitality excellence.
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📌 Front Desk and Banquet Supervisor (Quebec City)
🏢 Germain Hôtels
📍 Quebec City