Whitehorse, YT
Wage: $20.00-$31.50
Status: Permanent Full time (35-40 hours per week)
Location: Whitehorse, Yukon
The Counter Staff Coordinator reports to the Supervisor and Manager of the Catering department. The incumbent will be responsible to lead and plan operational activities associated with counter staff in line with Black Wolf Bistro procedures and policies. This position will oversee daily operations and monitor counter staff while maintaining a positive and professional demeanor.
Duties and Responsibilities
Ensure that all products are displayed correctly and the food labelling follows the Canadian Consumer Packaging and Labeling Act
Responsible of ordering of supplies and monitor inventory levels and coordinate restocking to minimize outages and maximize sales opportunities
Evaluate sales data, generate reports, and update records to monitor product performance and sales trends, offering insight for inventory management decisions
Monitors department emails, ensuring that supply orders or messages are answered promptly
Take customers' orders
Ensures that the counter staff maintains cleanliness and organization of the counter, display cases, and dining area
Maintain equipment, send appropriate notifications when repairs are needed through the internal reporting system
Portion, assemble, and wrap food or place it directly on plates for service to patrons, and package take-out food
Use equipment to prepare hot beverages such as coffee and tea specialties
Ensure daily meal production follows daily specifications and quantities, and reduces food waste
Conduct all interactions in a positive, customer-service-focused approach when helping customers and/or communicating with fellow team members
Provide encouragement and guidance to fellow staff members
Qualifications/Conditions of Employment
Minimum Grade 12 diploma or equivalent
Valid Class 5 Driver’s License with a clean abstract
Three years of experience in the hospitality industry, knowledge of the foodservice operations or a similar combination of experience or education
Food Safe Level 1 certificate an asset
Must be able to obtain a Restricted Area Identification Card (RAIC)
Must be physically fit (able to bend, kneel, crawl, stoop, climb, and lift up to 70 pounds repetitively)
Previous leadership experience an asset
Must be a Canadian citizen, Permanent Resident or show proof of right to work in Canada
How to Apply
Please submit your resume and cover letter to the Human Resources Department.
Contact:
[email protected]
We wish to express our appreciation to all applicants for their interest in this position. Due to the substantial volume of applications, we receive, only qualified candidates selected for an interview will be contacted.
Air North is committed to employment equity and welcomes applications from diverse and underrepresented groups. If you require assistance and/or a reasonable accommodation during the application or recruiting process, please contact
[email protected].
At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.
We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward.
Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!
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📌 BWB Counter Staff Coordinator (Cafe Supervisor) – NOC 65201 (Yukon)
🏢 Air North
📍 Yukon