Edmonton, 109 St & Princess Elizabeth Avenue, Kingsway Mall, Suite 314, Edmonton, AB T5G3A6, CAN
When was the last time you worked at an organization with a real purpose? Not a slogan or a jingle. A purpose that actually made society better. Something that you could identify with from day one. Has it been a while? Never? Well, here’s where your luck changes.
What will you do?
Workshops
Plan and coordinate the delivery and implementation of the content of workshops for group-based workshops on pre-employment topics and adjusts and revises materials based on trends
Facilitate workshops based on defined schedules and demand
Assist in maintaining an online digital and social media presence
Analyzes success and areas of opportunity for content delivery
Trains other staff on delivery of workshops
Assess and document learners’ progress and provide feedback
Able to organize and manage a classroom to make learning fun, easy and meaningful for learners online and in person
Demonstrate patience and understanding
Work with other departments, such as Marketing & Communications on branding and consistency of content
Provide career coaching for clients; assists clients in analyzing and synthesizing career exploration information
Provide support for in-person job clubs as required
Resource Coordination
Maintains and updates client records within the internal database, including detailed notes on client engagement, bootcamp registration and attendance, as well as logging all interactions
Provides recommendations on next steps for the client to the client, informs the Service Coordinator, and other team members of the recommendation
Conducts regular research to become a subject matter expert
Work collaboratively with Service Coordinators, other Facilitators, and Career Advisors Communicates current information to applicable team members on client trends and make recommendations for continued services based on client engagement and needs
Maintains database of career development tools, websites, and related materials
Maintains knowledge of community resources and complementary organizations with the ability to direct/refer clients to appropriate sources of information pertaining to basic needs, mental health, employment standards, etc.
Acts as central point of contact and subject matter expert for clients, support networks, referral sources, and internal team members
General
Diligently works to ensure thorough understanding of all Prospect's programs
Develops measurement system(s) for the program to assess service delivery and contract requirements
Maintains client information in files, records, stats, and reports
Monitors client goals and completion of action or service plans; communicates with other staff as necessary
Supports Employment Resource Centre coverage as required
Complies with company policies/procedures, provincial, privacy and other job related legislation
Champions Prospect’s goals, vision, mission and brand pillars
What does it take to do this job?
Some post-secondary education in career advising or other equivalent program, 3+ years’ experience in a similar role that is directly related to career development (equivalent combination of education and professional experience will be considered); preference given to those with experience in Adult Learning and Facilitation
3+ years’ of pre-employment and essential skill development expertise including:
Resume and cover letter development
Interviewing skills including knowing the various techniques used, and the ability to prep clients
Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint) and presentation software; advanced proficiency with internet, online, and social media platforms
Exceptional oral communication, team work, and interpersonal skills including the ability to build relationships, engage, counsel, motivate, coach, and collaborate with a variety of internal and external stakeholders
Knowledge of, and experience using,
career exploration tools and websites, with the ability to assist clients in synthesizing and analyzing information to develop realistic action plans and job targets
Experience accessing local labour market information and tools
Exposure to various legislation such as: OH&S;, Human Rights, and Employment Standards, with exposure to corporate human resources best practices
Elevated written communication and content development experience (creation of workshop/seminar materials, tailoring written communication to various audiences, formatting written materials, having branding awareness, and applying appropriate email etiquette)
Experience leading/facilitating different formats of meetings, workshops and presentations to various audiences of internal and external stakeholders
Highly effective interpersonal and organizational skills
Commitment to continuous learning and growth.
Experience working with a variety of demographics and disabilities
Have an awareness of other cultures and their own
Excellent communication and coaching skills with the ability to gather information and work with clients
Evidence of creativity and flexibility
Shows respect, patience, and understanding to all learners
A non-judgmental, respectful and empathetic approach to a variety of issues faced by our adult students
Exposure to diversity and inclusion specific to disabilities is an asset
Experience in a retail, hospitality or food service industry will be an asset
All employees must pass a background check
This position is currently a hybrid position and employees must be adaptable to work from the office as well as from a home base
If you require an accommodation in order to participate in the application or selection process, please contact the HR/Recruitment department at
[email protected].
Prospect will consult with all applicants who request accommodation during the process to ensure that the accommodation provided takes into account any individual accessibility needs. Any information received relating to accommodation will be addressed confidentially.
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📌 Facilitator (Alberta)
🏢 Prospect Human Services
📍 Alberta