Parts Coordinator
THERMO KING WESTERN INC. Edmonton, Alberta, Canada

Overview
Thermo King Western's Truck Body Division is seeking a Parts Coordinator to support our growing service and installation operation. The role ensures technicians have the right parts when they need them while providing outstanding support to customers purchasing parts for a wide range of vocational truck equipment.

Our Truck Body Division represents industry-leading manufacturers including service bodies, van bodies, VMAC air compressors, Miller welders and generators, vehicle-mounted cranes, liftgates, lighting systems, shelving, and many other commercial truck accessories and equipment.

Responsibilities

Provide parts support to internal technicians and external customers

Identify, source, and sell parts for service bodies, van bodies, VMAC systems, vehicle-mounted cranes, Miller equipment, liftgates, lighting, accessories, and related truck equipment

Coordinate daily parts requirements for scheduled and emergency service work

Stage and kit parts for technicians in advance of scheduled work to maximize shop efficiency and minimize downtime

Receive, inspect, and accurately process incoming inventory

Maintain inventory accuracy through system updates, cycle counts, and proper organization

Track backorders and communicate order status and expected delivery dates

Proactively contact customers from time to time to discuss upcoming projects,



identify anticipated parts requirements, and help ensure they have what they need before the work begins

Work closely with the Service Coordinator, technicians, vendors, and management to ensure efficient workflow

Maintain a clean, organized, and professional parts department

Contribute to continuous improvement initiatives and support a positive team culture

Qualifications

Previous experience in an automotive, heavy-duty, commercial truck, industrial, or equipment parts environment is preferred

Strong organizational skills and attention to detail

Excellent customer service and communication skills

Comfortable working in a fast-paced shop workplace

Experience with inventory management or ERP software is an asset

Basic computer proficiency, including email and order entry

Mechanical aptitude and an interest in vocational truck equipment are considered strong assets

Forklift experience or certification is an asset

Valid Class 5 driver's license preferred

Benefits

Competitive hourly wage

Commission and team performance bonus opportunities

Annual work boot allowance

Comprehensive health and dental benefits through Alberta Blue Cross

Life, disability, and travel insurance

Prescription drug and vision coverage, including safety eyewear

Health Spending Account

Employee wellness program

Schedule
Monday to Friday
7:30 AM – 4:00 PM

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📌 Parts Coordinator (Alberta)
🏢 THERMO KING WESTERN
📍 Alberta