Key Responsibilities Collaborates with the Program Managers to ensure adequate and appropriate staffing of the hospital is maintained throughout the designated programs in a cost-efficient manner.
Maintains and enters data into the UKG staffing system under the direction of the Supervisor, Central Scheduling Office.
Provides requested reports, schedules and rotations via electronic scheduling software.
Processes staffing requests from Program Manager for leaves and master schedule changes.
Track vacancies and follows up with Program Managers biweekly for any changes, movements, terminations, new hires, etc.
Identifies staffing replacement problems as they arise and informs Program Managers and Supervisor, Central Scheduling Office.
Liaises with OHSS and the Program Manager regarding employees on leave, modified work and accommodation.
Assists with payroll errors, corrections and timecard generation.
Assists the Program Managers in development and maintenance of master schedules for their units. Inputs clerical information in the system.
Produces vacation schedules, provides planners three times a year to post on all units as well as organizing a blitz once a year under the direction of the Supervisor, Central Scheduling Office.
Maintains current knowledge of Collective agreements (ONA, CUPE and OPSEU) and seniority for scheduling.




Conducts the orientation of new scheduling office staff.
Ensures a work environment that is conducive to the ROHCG Respectful Workplace policy.
Functions in accordance with policies, procedures and guidelines of the ROHCG as well as specific staffing office guidelines.
Qualifications OSSD or equivalent required.
Minimum of six months’ recent experience with a computerized staff scheduling system is required.
Typing and data entry skills. Familiarity with MS Office software.
Good attention to detail.
Familiar with scheduling guidelines in collective agreements and the Employment Standards Act.
Good oral & written communication skills.
Demonstrated positive & productive interpersonal skills.
Good organizational skills with ability to prioritize and multi-task.
Ability to work under pressure when required to meet deadlines
Attention to detail and ability to work independently.
Experience in payroll preparation.
Current with WHMIS training and fire demo (within past 12 mths).
English level A- is required in oral comprehension, expression, reading, and writing. Bilingual (French/English) is considered an asset.
Language Requirements English level A- is mandatory in oral expression, comprehension, reading & writing. Bilingual (French/English) is considered a robust asset.

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📌 Scheduling Clerk (TFT 1.0 FTE) (Quebec City)
🏢 Royal Ottawa Health Care Group
📍 Quebec City