Indigo Park is looking for a Supervisor in Ottawa. The supervisor will be responsible for coordinating and day‑to‑day managing all functions (staffing, equipment, and operations). The supervisor ensures the successful development, maintenance, and enhancement of client/customer relationships.

What Would You Be Doing?
Operations

Supervise the general operations of each location

Maintain efficient daily operations at the site, ensuring that employees project the desired image of Indigo Park Canada Services.

Lot Conditions (Surface, HVAC, Lighting, …)

Ensure proper vehicle circulation

Verify on‑site supplies are adequate (tickets, cashier reports…)

Provide Employee Manual/ Operations Manual

Perform lot audits (revenue and operational)

Act immediately upon the instructions of Area Manager regarding rate changes (order new decals or signage)

Make suggestions to Area Manager, on how to improve revenue at your location

Train new staff as per lot manual with attention to valet procedures if applicable

Human Resources

Maintain Employee File (current)

Take certain disciplinary measures with field staff (with involvement by Area Manager)

Replace field staff in case of illness or other

Assist field staff during peak periods

Communicate with Area Manager when there is a need to make a staffing change, or hire additional staff

Administration

Verify all employee time punches by using the ADP portal





Ensure that all operational policies/procedures are being followed at your location

Ensure that all money handling procedures are properly documented in Operations Manuals, and are followed by cashiers and attendants

Ensure that all cashiers/attendants and valets are properly stocked for inventory

Assist Area Manager with client relations

Assist Area Manager with field staff performance reviews

What Are We Looking For?

Minimum of 2 year of customer service experience with experience being in a supervisor role.

Strong communication and interpersonal skills, both written and verbal

What We Offer :

Excellent Team Culture

Numerous possibilities for career growth

Starting salary at $52,000

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has the right to equal treatment in employment and against discrimination, and accommodations are available upon request regarding employment and materials.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview.

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📌 Supervisor (Quebec City)
🏢 Indigo-Park-Canada-Inc.-4
📍 Quebec City