Mark Motors Group prides itself on being Ottawa’s premier leader in luxury automotive sales and service. Join our Audi City Lansdowne team and contribute to one of Canada’s top-performing Audi dealerships. As a Product Specialist, you’ll help deliver exceptional customer experiences while showcasing the best of Audi innovation. Grow your career with a team committed to excellence and development.

Responsibilities

Present and sell dealership products and services to existing and prospective clients, delivering a premium automotive sales experience.

Follow up on new leads and referrals generated through field activity, marketing initiatives, and customer inquiries.

Prepare professional sales presentations, proposals, and pricing summaries tailored to client needs.

Provide clients with test drives and comprehensive vehicle walk‑throughs, demonstrating features, technology, and vehicle benefits.

Maintain up‑to‑date knowledge of manufacturer programs, incentives, and promotions currently being offered.

Participate in marketing and promotional events including vehicle launches, trade shows, NAC events, and networking opportunities to generate leads and enhance brand presence.

Vehicle Delivery & Quality Assurance

Inspect vehicles prior to delivery to ensure cleanliness, functionality, and readiness for customer handover.

Provide a thorough and professional vehicle delivery, ensuring clients understand ownership features, warranties, and next steps.





Deal Structuring & Internal Collaboration

Review and understand all deal components, including cash, finance, and lease agreements.

Client Follow‑Up & Relationship Management

Maintain consistent communication with clients throughout the sales process, from initial contact through delivery and post‑delivery follow‑up.

Training, Compliance & Performance Standards

Complete all mandatory training requirements as established by the manufacturer and Mark Motors Group.

Maintain required Customer Satisfaction Index (SSI) levels as defined by the manufacturer and dealership standards.

Qualifications

Post‑secondary education in Business, Marketing, or a related field is considered an asset.

1–2 years of experience in customer service or sales, preferably within the automotive industry.

Demonstrated ability to work flexible schedules, including evenings and weekends, as business needs require.

Valid driver's license with a clean driving record/driver's abstract.

Insurance that covers health, dental, and medical. Benefits start 3 months after your first day.

Disability insurance.

Employee assistance program for you and your family.

Free on‑site employee parking.

Growth opportunities opportunities.

Employee discounts on products and services.

Vacancy Status: We are seeking to add an additional team member to start immediately in order to support our upcoming busy season.

#J-18808-Ljbffr

📌 Product Specialist - Audi City (Quebec City)
🏢 Plaza Kia
📍 Quebec City