Elevate guest experiences as an Event AV Technician and Customer Advocate. You'll ensure everything runs smoothly with basic audiovisual equipment and outstanding service delivery.

This position blends technical expertise with a customer-focused approach. You will engage directly with clients, ensuring their equipment needs are met while operating systems effectively. Your proactive problem-solving skills will play a crucial role in maintaining event quality.

Key Responsibilities:
• Set up and manage audiovisual equipment for events
• Foster positive client relationships through effective communication
• Monitor equipment functionalities and guest satisfaction
• Complete technical paperwork and documentation accurately
• Execute upselling techniques to enhance revenue

Requirements:
• High School Diploma required; Associate degree preferred
• Obtain Technical Level 3 Certification within 180 days
• 1 year in customer service or hospitality roles preferred
• 1 year audiovisual experience or equivalent
• Must be able to lift 50 lbs.

Channel your passion for technology and customer service to ensure every event is executed to perfection.
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📌 Event AV Technician and Customer Advocate (Saskatchewan)
🏢 Encore Canada
📍 Saskatchewan