Join Épargne Placements Quebec as a Customer Service Lead in Quebec City, focusing on client engagement and savings products. Promoting digital solutions is key for success. As a Senior Customer Service Representative, your primary responsibility will be to take client calls and assist them with inquiries regarding savings products available through EPQ.

Promoting the website and fostering digital independence among clients are essential parts of your role. The full-time position allows for in-depth product training and continuous development in a cooperative workplace. Key Responsibilities:
Answer calls and resolve client inquiries effectively
Guide clients in using savings products and services
Promote awareness of EPQ offerings
Support clients in using the EPQ website for self-service
Handle high call volumes effectively Requirements:
Must hold a high school diploma
Proven customer service and advisory experience
Robust product promotion skills
Detail-oriented and accurate in communication
Good team spirit and flexibility to adapt Enhance your career in customer service and become a vital asset at Épargne Placements Quebec in Quebec City.

📌 Épargne Placements Quebec Customer Service Lead Quebec City
🏢 Banque Nationale du Canada
📍 Quebec City