Brewster Mountain Lodge is looking for a friendly, reliable, outgoing person to fill the position of Night Audit Relief/Guest Services Agent. This position would be for 2 x night shifts (3-11pm) and 3 x afternoon shifts (3-11pm).

Duties Include
Welcoming guests, Check in/out guests
Making reservations, answering phones
dealing with third party bookings
Assisting guests with any inquiries, providing information on area and activities
taking payments, deposits, making change, balance your shift end
responding and handling messages, emails, faxes, mail
communicate with both housekeeping and maintenance teams reporting any requests, concerns, needs
ensure daily pass-ons' are completed and action any items during your shift
follow all policies and procedures established by the company
coverage of night audit
perform other duties as assigned by management

Qualifications:




Excellent English Language Skills spoken and written
Friendly, outgoing, helpful
self motivated and can work as a team or alone
Computer Skills, knowledge of Word, Excel, Outlook, PMS
Attention to detail
Accurate in money handling, being able to balance all transactions
Previously worked in the guest service industry
Speaks other languages (asset)
Worked in hotels before (asset)
Completed or enrolled in hospitality (asset)

Only those legally able to work in Canada will be considered. We offer subsidized staff accommodation for the successful candidates. (Private bedroom, shared common areas).

Job Type: Full time

Pay: $18.50 per hour

Perks
Company events
Dental care
Extended health care
Life insurance

Work Location: In person

📌 Guest Services Agent/night Audit Relief Banff
🏢 Brewster's Mountain Lodges u0026 Adventures
📍 Banff