Become a key player in Komatsu as a Factory Product Support Specialist based in Lively, Ontario. This hybrid position represents an chance to share your expertise in underground mining systems while working globally. Reporting to the Factory Product Support Lead, you will be the technical expert supporting customers with product commissioning and advanced technical training.

Collaborate with engineering and sales teams to enhance customer satisfaction and document improvements in operational performance, while responding to complex technical issues. Key Responsibilities:
Conduct hands-on technical training for diverse user groups
Generate comprehensive product issue reports for stakeholders
Engage in field-testing of equipment to ensure safety




Support warranty claims processing with accurate data
Create technical reports and maintain system documentation Requirements:
Diploma in heavy equipment mechanics or related field
Seven years of relevant underground mining experience
Willingness to travel internationally up to 50%
High voltage electrical technology certification
Excellent analytical and documentation skills Empower Komatsu customers with your technical training and support methodologies to ensure top-tier operational success.

📌 Expert Product Support Service For Komatsu Lively (Canada)
🏢 Komatsu
📍 Canada