Job Overview

We are seeking a energetic and energetic Market Supervisor to lead our team in delivering outstanding guest services and ensuring smooth daily operations within our market environment. This role offers an exciting opportunity to oversee hospitality standards, drive sales through upselling, and foster a welcoming atmosphere that keeps guests coming back. The ideal candidate will possess robust leadership skills, excellent communication abilities, and a passion for creating memorable customer experiences.

Responsibilities
Train and support employees
Handle customer service and resolve customer complaints
Assist with store opening and closing procedures
Monitor daily store operations
Monitor inventory and restock products
Receive, inspect, and organize deliveries
Ensure compliance with food safety and sanitation standards
Assist with cash handling and end-of-day reconciliation
Monitor employee attendance and performance
Maintain store cleanliness and organization
Resolve operational issues during shifts
Support cashier and operations during peak hours




Oversee store operations in the manager’s absence
Ensure compliance with company policies and procedures
Manage inventory and place supply orders

Qualifications
Proven experience in restaurant or hotel settings with a strong background in hospitality and guest services
Demonstrated skills in marketing, upselling, negotiation, and customer relationship management
Excellent communication, organizational, and time management skills
Ability to lead a team effectively while maintaining a high level of professionalism
Familiarity with budgeting processes and inventory control within a hospitality setting
Previous experience in restaurant or hotel operations is highly preferred
A passion for delivering outstanding customer service with a lively, motivated attitude

Pay: $45,000.00-$50,000.00 per year

Perks
Casual dress
Discounted or free food
Flexible schedule
Store discount

Work Location: In person

📌 Market Supervisor Toronto
🏢 Kibo Franchising
📍 Toronto