Join Serco Canada as a Customer Service Agent specializing in Driver Examination Services. Deliver outstanding customer support while assisting users with licensing applications and exams.

In this position, you will guide applicants through the licensing process, performing necessary vision tests and issuing permits. Your bilingual abilities in English and French will enhance communication, ensuring all clients receive the best assistance. You must also adhere to safety regulations and maintain confidentiality.

Key Responsibilities:
• Guide applicants through licensing procedures
• Conduct vision tests and administer knowledge assessments
• Schedule road tests while processing applications
• Review records to rectify any errors
• Follow all regulations and ensure workplace safety

Requirements:
• Completion of the Customer Service Agent training program
• GED or high school diploma; valid Ontario Class G license
• Bilingual in English and French
• Two years of proven customer service experience
• Proficient computer skills

Utilize your skills to improve the licensing experience for clients at Serco Canada.
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📌 Ontario Customer Service Agent Role
🏢 Serco
📍 Ontario