Become a Customer Care Expert at GoodMorning, the front line in resolving customer issues while ensuring satisfaction through phone, email, and live chat channels.

This position is tailored for those passionate about solving problems and providing personalized customer experiences. The ideal candidate will have a minimum of a high school diploma and at least one year of relevant service experience. You will manage multiple conversations, ensuring each customer feels valued and heard while following up on the resolution process.

Key Responsibilities:
• Manage all types of customer inquiries efficiently
• Determine problem causes and explain solutions clearly
• Administer returns, refunds, and warranty processes




• Coordinate with logistics and warehouse teams for issue resolution
• Accurately document customer records and interactions

Requirements:
• High school diploma; bachelor's degree is an asset
• Year of experience in high-volume customer service roles
• Conflict management and customer de-escalation skills
• Experience with Freshdesk or similar CRM platforms
• Familiarity with Google Workspace applications is preferred

Bring your customer service passion to GoodMorning and help cultivate lasting customer relationships.
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📌 Customer Care Expert at GoodMorning (Alberta)
🏢 GoodMorning
📍 Alberta