Service Advisor – Recreational Vehicles
If you are a natural people-pleaser and a good listener who also happens to love recreational vehicles, then our dealership has the perfect job for you. We need more than an RV Service Advisor; we need an outstanding communicator with a qualified appearance and a strong work ethic, someone who is equally comfortable greeting customers as they are scheduling appointments and acting as a liaison between customers and service techs. Successful candidates will also have excellent follow-through skills and a sharp eye for details.

Job Responsibilities

Attitude is everything—greet service department customers promptly and courteously

Listen to each customer and clearly articulate repair needs to techs

Upsell recommended/additional services using low pressure, high integrity methods

Provide accurate estimates of repair/maintenance costs

Adherence to dealership policy on customer unit care and operation





Follow up on each repair and keep customers informed of progress

Inspect repair quality and ensure that all work is complete

Notify customers when vehicles are ready for pick up

Review and explain repairs and associated costs with customers

Handle minor customer concerns and complaints

Keep Service Manager informed of all problems and potential problems

Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Education and/or Experience
A high school diploma or equivalency degree is required. Experience in a service-related position is also preferred, but not necessary.

Benefits

Canada Life Coverage

Catered Staff Lunch - Monthly

Annual Incentive Mexico Trip!!!

RRSP Matching

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📌 Service Advisor - RV Dealership (British Columbia)
🏢 Traveland RV Supercentre
📍 British Columbia