Join the LiUNA Pension Fund's Member Services team as a Representative. This essential role is focused on providing customer-centric support and administrative assistance to our diverse membership base.

In this integral position within the Pension Benefits unit, you will interact directly with members and stakeholders to address inquiries and facilitate requests. Your role will require a keen understanding of member services, adherence to privacy standards, and a commitment to improving service delivery.

Key Responsibilities:
• Provide customer service via phone, in-person, and online platforms
• Engage with members to thoroughly understand their needs
• Validate member identities and secure sensitive information




• Process various documentation requests accurately and timely
• Support and promote LPF online service offerings

Requirements:
• Minimum 2 years in a customer service role
• Proficiency in multiple languages is a plus
• Helpful experience in Benefit Plan administration
• Preferred post-secondary educational background
• CEBS or PPAC certification optional but advantageous

Showcase your solid communication and problem-solving skills while assisting LPF members effectively.
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📌 LPF Member Services Representative Needed (Ontario)
🏢 LiUNA Pension Fund of Central and Eastern Canada
📍 Ontario