Be a part of the FutureChoice team at Manulife as a Sponsor Support associate in a hybrid setting. Focus on enhancing client service through dedicated operational support and administrative efficiency.

This role is essential in aiding client-facing teams with back-office functions, optimizing their interactions with customers. As you grow within the position, you will gain exposure to various operational aspects and increase your involvement in the end-to-end client experience.

Key Responsibilities:
• Execute back-office administrative tasks for service delivery
• Manage quality checks and compliance for sponsor transactions
• Resolve inquiries with your expertise and sound judgment
• Maintain organized documentation for efficiency
• Contribute to continuous improvement efforts in service

Requirements:
• Minimum 2 years of relevant customer service experience
• Solid communication and reliability under pressure
• Ability to navigate complex customer needs effectively
• Detail-oriented and skilled at multitasking
• Self-starter with a driven, ownership mindset

Support Manulife’s mission by bringing your client-focused service skills to the role!
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📌 Client-Focused Support at Manulife (Manitoba)
🏢 Manulife
📍 Manitoba