Become a Customer Service Lead at RONA, supervising cashier operations and enhancing the shopping experience. Your leadership will inspire a dedicated team to succeed.

As a key player in the store, you will oversee frontend activities, ensuring all customer service standards are met. This role includes managing register operations, monitoring cash balances, and providing training for recent associates. Your ability to resolve issues and communicate effectively will enhance the customer journey.

Key Responsibilities:
• Supervise frontend team for optimal service performance
• Monitor cash drawer and handle refunds effectively
• Ensure thorough register coverage during all hours
• Conduct store opening and closing tasks
• Train new associates to foster a strong team

Requirements:
• One year of retail and team supervision experience
• Strong problem-solving skills
• Excellent written and verbal communication
• Attention to detail in all tasks
• Ability to handle cash management

Shape exceptional customer service and operational standards at RONA as a valued leader.
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📌 Customer Service Lead at RONA (Quebec City)
🏢 Rona
📍 Quebec City