QUALIFICATIONS: Education: Recent Secure Food Handlers certificate issued by Public Health Background: Previous dining room server or dining room management experience, preferably in a retirement residence Familiar with Canada’s Food Guide to Healthy Eating, Hazardous Analysis Critical Control Point (HACCP), WHMIS, Health and Safety and Sanitation Code Personal Requirements:

· Work as part of a team

Demonstrated leadership, supervisory and organizational skills, creativity and high motivation.· Keen interest in working with seniors

Ability to lift heavy objects and stand and walk short distances throughout the shift. Ability to tolerate heat from kitchen area.

FUNCTIONS: Provide direction and on-site service training to departmental staff
Overall operation of the dining room;· Significant patience and tact is required in dealing with Residents and family requests
Co-ordinate dining room and catering services with other departments as required
Establish, implement and enforce dining room policies and procedures with the approval of the Chef Manager and General Manager
Plan, organize, direct and supervise the activities of the dining room operations to ensure the provision of a high standard of quality service to Residents and guests




Creating and updating server schedule; working with Chef to optimize labour costs while providing and maintaining excellent service standards
Maintain an appropriate inventory of supplies (china, table linens, etc.) necessary for the effective operation of the dining room according to the facility's standards
Instruct the dining room staff in the proper use of equipment, cleaning supplies and cleaning techniques in the dining room
Maintain excellent deportment of service staff including, but not limited to uniforms, interactions with residents and guests, organization and productivity
Maintain and update dietary status of all residents, observing which are signed out, on isolation, in hospital, etc.
Maintain accurate seating charts for dining rooms and update as needed
Working with the Chef, responsible for training and development of current service staff as well as other staff that impact the dietary dept
Create and continually evaluate shift routines and cleaning schedules for all service staff
Overall cleanliness and organization of dining rooms and satellite kitchens
Working to ensure proper staff coverage for employee absences
Assist in planning and preparation of special events and private functions.

📌 Diningroom Supervisor Willowbend Retirement Ottawa
🏢 Riverstone Retirement Communities
📍 Ottawa