Busy optical store in Oshawa, Ontario. Start date August 24/2026

Responsibilities:
Supervise and coordinate sales staff and cashiers
Assign sales workers to duties and prepare work schedules
Authorize payments and the return of merchandise
Assist clients in selecting eyeglasses
Resolve issues that may arise, including customer requests, complaints and supply shortages
Maintain specified inventory and order merchandise
Prepare reports regarding sales volumes, merchandising and personnel matters
Hire and train or arrange for the training of new sales staff and monitor and report on performance
Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
May perform the same duties as workers supervised
Opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries

Skills:
Strong retail sales experience
Knowledge of store management principles and practices
Proficient in using point-of-sale (POS)



systems to process transactions
Excellent customer service skills with the ability to build rapport and establish long-term relationships with customers
Strong negotiation skills to close sales and upsell products
Ability to effectively manage time and prioritize tasks in a fast-paced retail environment
Attention to detail for accurate cash handling and inventory management
Basic math skills for calculating discounts, totals, and change accurately

This is an exciting prospect for a motivated individual who enjoys working in a retail setting. We offer competitive pay and a supportive team atmosphere. If you have a passion for retail sales and enjoy providing exceptional customer service, we would love to hear from you.

Job Type: Full time

Pay: $25.00-$30.00 per hour

Benefits:
Flexible schedule
Vision care

Flexible language requirement:
French not required

Work Location: In person

📌 Retail Manager Oshawa
🏢 Simcoe Optical
📍 Oshawa