Lead a team of guest service professionals as a part-time Supervisor at Gateway Casinos. Focus on guest satisfaction and team mentorship for a memorable visitor experience.

At Gateway Casinos, you will play a crucial role as a Dual Guest Services Supervisor, overseeing a team responsible for delivering exceptional service. You’ll provide guidance, manage performance, and ensure that service quality meets expected standards every day. Your expertise in hospitality will help foster positive guest interactions.

Key Responsibilities:
• Oversee and mentor guest services representatives
• Manage staff performance and conduct training sessions
• Foster teamwork and encourage open communication
• Ensure all service standards are upheld
• Address guest concerns and room-related issues effectively

Requirements:
• Minimum of two years in guest services or hospitality
• Strong leadership and supervisory skills
• Capable of effectively multitasking in a lively setting
• Exceptional customer service abilities
• AGCO License and Smart Serve certification necessary

Bring your leadership and customer service expertise to Gateway Casinos and enhance the guest experience.
#J-18808-Ljbffr

📌 Part-Time Guest Services Supervisor Role (Ontario)
🏢 Gateway Casinos & Entertainment
📍 Ontario