Hiring Range
$22.00 - $25.00 per hour

Location
2555 Woodview Drive Sw, Calgary, Alberta, T2W 4N7

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a outstanding place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity.

Why this role is important?
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing department revenue and customer satisfaction.

Duties & Responsibilities

Leads by example and ensures that Post Office staff demonstrate our CORE Values

Interviews and recommends final candidates for hiring

Ensures Post Office cashiers complies with all Store Standards

Trains employees in job functions and provides on-going coaching and instructions

Assists with completing performance reviews of Post Office cashier staff in conjunction with the FSM

Customer Service

Ensures exceptional customer service is provided beyond expectation

Ensures employees present proper image to the public in accordance with Uniform Policy

Loss Prevention

Ensures all loss prevention systems and procedures are performed according to Standards

Ensures procedures regarding parcel checks are adhered to

Qualifications

Planning,



Judgement and Decision Making

Independent thinking and decision making when dealing with issues related to customer’s requests

Judgment & decisions would be made based on ability to ask the right questions leading to the appropriate solutions

This position requires the ability to act upon tasks and goals outlined by management

Experience

Experience with retail and cash handling

Superior interpersonal skills

Efficient time management ability

Strong verbal and written communication skills

Effective organization and planning skills

Commitment to providing exceptional customer service

Working Conditions

Ability to work flexible shifts which may include nights and weekends

Benefits

Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

Employment Type
Full time

Type Of Role
Regular

Commitment to Diversity and Inclusion
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired. In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

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📌 Post Office Manager, Hourly Full Time Flexible Shifts (Alberta)
🏢 Shoppers Drug Mart
📍 Alberta