Lieu de travail: Calgary, Alberta, Canada
Horaire: 18.75 hours per week
Secteur d’activité: Services bancaires personnels et commerciaux
Détails de la rémunération: $22.50 - $28.33 CAD
Job Responsibilities Process financial transactions like deposits, withdrawals, and bill payments according to standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics.
Understand and determine customer needs to recommend appropriate banking solutions while exercising discretion with confidential matters.
Respond to and resolve customer concerns using standard procedures, escalating non‑standard activities when necessary.
Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner.
Connect personally with customers to advise them clearly on banking solutions and processes.
Help build a positive, diverse and equitable work environment by promoting team effectiveness and participating in personal performance development.




Assist the team by respecting coworkers, staying dedicated, and keeping everyone informed about routine activities.
Deliver quality customer experiences and recommend operational improvements where opportunities exist.
Job Requirements High School diploma and/or 1+ years of relevant experience.
Undergraduate degree or equivalent is an asset.
Solid administration, organizational, planning and time management skills to work in a fast‑paced environment.
Hands‑on knowledge of using MS Office (Word, Excel, and Outlook) and the internet.
A go‑getter who can exercise initiative and be accurate and detail‑oriented to handle several tasks and changing priorities.
A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner.

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📌 Assoc., Expérience client (Alberta)
🏢 TD Bank
📍 Alberta