About the Company Upper Ottawa Dental is committed to delivering personalized, high‑quality dental care with contemporary technology and a patient‑first approach.
Schedule Monday - Thursday: 7:45am - 5:15pm; some Fridays: hours depend on clinic needs.
Position The wage for this Dental Administrator position is $24.00 – $26.00 per hour, depending on skills, experience, and location. This is a replacement job opening.
Your Role Welcome and assist patients upon arrival, creating a warm and positive first impression.
Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
Effectively manage the recall system and maintain accurate, up‑to‑date patient records.
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
Process referral letters and other patient correspondence; organize, manage, and file all patient records and charts.




Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries professionally.
About You Minimum 1 year of Dental Administration experience is required.
Experience with dental software programs is required.
Clinical background is considered an asset.
Application Information Candidates must be legally authorized to work in Canada. The organization is committed to building a workforce that reflects the diversity of the communities and patients we serve. Applicants who require accommodation during the application or hiring process are encouraged to contact the Recruitment Team; all requests will be reviewed and addressed on a case‑by‑case basis.

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📌 Patient Care Coordinator - Upper Ottawa Dental (Quebec City)
🏢 Dentalcorp Health Services
📍 Quebec City