Step into a rewarding role as a Customer-Focused Web Reservation Agent at HIS Canada Travel Inc. where you will assist travelers with their bookings and inquiries through various online platforms. This position entails processing online reservations, responding to customer inquiries, and ensuring accurate booking details. You will also help clients with modifications, cancellations, and special requests, leveraging your qualified communication and organization skills to provide top-notch customer service.

Key Responsibilities:
Manage and process online reservations accurately
Respond to customer queries through email, chat, and phone
Assist with booking modifications, cancellations, and requests
Maintain accurate records of all customer interactions
Monitor bookings for discrepancies and resolve issues Requirements:
Travel and Tourism Diploma or relevant certification
Effective communication and active listening skills
Capability to work under pressure with attention to detail
Proficient in Windows and MS Office applications
Flexibility to work evenings or weekends when required Enhance customer travel experiences through productive reservation management and service at HIS Canada Travel Inc.

📌 Customer Focused Web Reservation Agent Toronto
🏢 H.I.S Canada Travel
📍 Toronto