Job Details
Job ID: 291687
Store Name/Number: QC-St Bruno (0520)
Address: 182 Boul. Des Promenades, St.Bruno-de-Montarvi, QC J3V 5K1, Canada
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy

Job Overview
As Team Lead, Operations, you will support all operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.

Responsibilities

Operational Excellence . Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.

Inventory Management . Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.

Visual Merchandising . Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.

Supply Management . Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.





Performance Assessment & Development . Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.

Passionate about clients . Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.

Develop budget strategies . Be seen as the expert by demonstrating a strong understanding of the store's sales performance and staffing and payroll as well as all other controllable expenses within the store.

Qualifications

You have one to three years of experience in a similar role at a similar volume store or equivalent internal experience.

You have proven ability to influence peers and provide feedback.

You can demonstrate strong store operations skills.

You have demonstrated effective time management and problem-solving skills.

Compensation and Benefits
The compensation ranges between CAD$21.10 - CAD$26.40 per hour. In addition, you may be eligible for performance based bonus opportunities, a competitive advantages program, and robust learning and development initiatives aimed at promoting employee support and recognition.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

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📌 Operations Lead - Full Time (Quebec City)
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