Required
As a product administration agent, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You perform administrative, office and other tasks and processes to help your unit achieve operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process and analyze information related to your line of work, solve problems and prepare recommendations, tailoring your approach as needed. You help users use tools and systems effectively.

More specifically, you will be required to:

Carry out the unit’s operational and administrative processes

Analyze, produce and revise reports and statistics. Carry out administrative, operational and quality control measures, following up as needed

Carry out administrative tasks, including data entry, extraction, processing, compilation and coding

Provide information about the policies, programs and processes in your field

Prepare and revise presentations and related documents.

What we offer

Competitive salary and annual bonus

4 weeks of versatile vacation starting in the first year

Defined benefit pension plan that provides predictable,



stable income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What You Bring To The Table

College diploma in a related field

A minimum of one year of relevant experience

Other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability.

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

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📌 Agent, Product administration (Quebec City)
🏢 Desjardins
📍 Quebec City