Protection Program Specialist
Under the supervision of the OEM National Account Manager, the OEM Specialist is responsible for maximizing the performance and development of OEM branded products to assigned dealers. They support their clients in various ways to optimize their performances and maintain excellent business relationships.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us
As a Protection Program Specialist, you’ll be at the core of our mission.

Responsibilities

Drive business growth by promoting OEM products and services to existing and prospective dealership partners.

Serve as the primary contact for new account implementation and ensure a seamless onboarding experience.

Plan and conduct regular dealership visits to review performance, identify opportunities, and develop action plans.

Deliver training and coaching on OEM products, claims processes, and internal systems.

Maintain accurate activity and visit reporting in Salesforce and ensure timely follow-up with clients.

Provide exceptional customer service by responding to inquiries and resolving operational issues.

Collaborate closely with sales teams and monitor market and competitor activities.

Support special OEM programs, business development initiatives, and industry events as required.

Qualifications





At least 5 years of experience working in an automotive dealership environment.

Resourcefulness, results oriented, and a strong team player.

Good interpersonal skills and outstanding client service.

Deep understanding of OEM products distributed by iA Dealer services, manufacturers, and competition.

Knowledge of the functioning of a dealership.

Available to travel in other provinces on an occasional basis.

Has a valid driver license.

Benefits

A work workplace where learning and development merge with a collective pursuit of excellence.

A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more.

The typical hiring range for this position is between 50,000 and 55,000 CAD per year + commission; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.

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📌 Protection Program Specialist (British Columbia)
🏢 iA Financial Group
📍 British Columbia