Become a Customer Experience Representative at Canon, fulfilling a vital role in customer relations and account management. Drive satisfaction and operational success within a hybrid work setup.

This role requires a skilled professional with a focus on enhancing customer experience post-sale. You will facilitate the service transition, perform regular performance reviews, and oversee client data to ensure timely service improvements. Your efforts will directly contribute to building solid client relationships and identifying service barriers.

Key Responsibilities:
• Coordinate post-sale transitions to service teams
• Conduct regular milestone performance reviews
• Monitor account data for proactive service outreach
• Generate customer experience insights through reporting
• Liaise with Sales teams for installation updates

Requirements:
• At least 1 year in customer service roles
• Strong analytical and data management skills
• Basic project management experience
• Proficiency in Salesforce and other CRMs
• Excellent time management and communication abilities

Utilize your customer-oriented skills to enhance client experiences at Canon.
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📌 Customer Experience Advocate - Hybrid Role (Ontario)
🏢 Canon Canada
📍 Ontario