Office Coordinator
Ricoh is currently looking for a career-oriented individual to provide leadership and direction to the day-to‑day operations and staff. The Office Coordinator develops, implements, and reviews related procedures, invoices accounts, interacts with customers, assists in maintaining acceptable profit levels, and ensures that customer expectations are met. This position has a high degree of customer interface.

Job Description
The Office Coordinator develops, implements, and reviews related procedures, invoices accounts, interacts with customers, assists in maintaining acceptable profit levels and ensures that customer expectations are met. This position has a high degree of customer interface.

Responsibilities

Achieves shift profitability in the area of cost of goods by effectively managing the shift in the use of company materials and supplies

Manages total production labor percentages by achieving the percentage of production worker labor and quality control labor established by the company

Meets quality and deadline standards through effective use of job scheduling practices

Handles formal contact with the client on a daily basis

Provides training on workflow and machine operations when necessary

Ensures the quality of operations for shift by assisting in the achievement of goals in audit and deadline compliance

Increases employee retention by achieving turnover and average tenure goals

Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work

Improves quality of operations and consistency by implementing company performance and operation procedures





Ensures that location is properly staffed by matching employee skills and equipment with production demands

Is responsible for effective implementation and management of Ricoh Service Excellence

Facilitates resolution of issues concerning pricing, orders and invoicing by interacting and communicating with the sales department

Motivates employees and recognizes their accomplishments in a timely manner

Clearly communicates job expectations and consequences of employees by training, cross‑training, coaching, counseling, and evaluating the work of subordinates to increase their work output and quality

Completes site reports and other paperwork as necessary

Is responsible for managing P&L;

Education & Experience

Required high school diploma or equivalent work experience

Required 5+ years of experience in a related field

Skills

Prior management experience preferred

Requires intermediate to advanced Microsoft Office experience

Requires physical effort, including long periods of standing, walking, bending, reaching, stretching, climbing, or similar activities, and lifting or moving items weighing up to 50 pounds

Requires experience in setting goals, defining, and prioritizing specific, realistic objectives

Excellent communication skills both verbal and written

Benefits

Select the medical, dental, life, and disability insurance coverage that fits your needs

Contribute to your financial security with Ricoh Canada’s retirement plan, with company matching contributions

Augment your education with team member tuition assistance programs

Enjoy paid vacation time and paid holidays annually

Tap into many other benefits to enhance your health, wellness, and ongoing personal and career development

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📌 Office Coordinator (Ontario)
🏢 Ricoh USA
📍 Ontario