Become a Customer Support Specialist with Sunbelt Rentals, where your focus on exceptional service will empower customers in the equipment rental process. Bilingual abilities in English and French are essential for this role.

As a Customer Support Specialist, you will be the first point of contact for customers at Sunbelt Rentals. This role emphasizes providing effective and reliable service by addressing inquiries about construction and industrial equipment rentals. Your customer service background will be crucial as you navigate various communication platforms to assist clients successfully.

Key Responsibilities:
• Facilitate customer equipment rental inquiries
• Respond to calls, emails, and chats promptly
• Utilize CRM systems for tracking customer interactions




• Support customers in understanding rental processes
• Perform physical tasks such as lifting and bending

Requirements:
• Fluent in English and French
• Experience in customer service, ideally in a call center
• Familiarity with equipment rental and construction services
• Knowledge of Wynne or AS400 systems needed
• Capable of lifting 25 pounds and meeting physical demands

Drive customer success and deepen your service skills at Sunbelt Rentals, contributing to their commitment to reliability.
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📌 Customer Support Specialist - Sunbelt Rentals (Quebec City)
🏢 Sunbelt Rentals
📍 Quebec City