Inside Sales Representative / Sleep Support Advisor (full time)
Location: St. Catharines, ON, Canada
The Inside Sales Rep / Sleep Support Advisor is responsible for receiving and processing client walk‑in or phone orders, inquiries, and issues covering items or products ordered along with showroom sales and inquiries from walk‑in clients. Accountable for meeting sales targets associated with Linde Canada's sleep business.
Responsibilities
Educate clients on CPAP therapy and ensure proper fitting of CPAP equipment
Collaborate with the Territory Manager and Customer Service team to meet store sales and margin targets
Work with Sleep Labs to ensure client therapy needs are met and government billing forms are completed and submitted on time
Perform customer service activities: receive and enter telephone orders, answer questions, track order status or product shipments, and resolve issues
Stock shelves and set up in‑store promotional materials
Engage with vendors to help educate all staff on CPAP therapy products
Provide complete and accurate account setup and pricing data, maintaining the ongoing accuracy of customer information
Collect payments to ensure customer accounts remain current
Qualifications
High school graduate with a proven work history focused on customer satisfaction
Ability to up‑sell products and services to support sales growth
Demonstrated customer service excellence with excellent communication, interpersonal, and computer skills
Strong time management skills, able to multitask, stay calm under pressure,
and follow through on tasks
Results‑oriented and organized, with the drive to exceed sales and margin targets and manage priorities effectively
Ability to build and manage relationships with current and recent customers, as well as referral sources
Safety‑conscious, self‑motivated team player, able to work with minimal supervision in a fast‑paced environment
Benefits
At Medigas, the healthcare division of Linde Canada, Inc., you’ll join a diverse team across Canada dedicated to improving client lives. We offer a culture of growth, learning, and meaningful impact from day one.
Salary range: $45,000 – $48,000 annually.
Equal Opportunity Employment
Linde Canada Inc. is committed to providing accommodations for people with disabilities and promotes employment equity for women, Aboriginal people, visible minorities, and persons with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Legal Disclaimer
*The above statements are intended to describe the general nature and level of work performed by employees in this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform additional tasks as directed by management.
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📌 Inside Sales Representative / Sleep Support Advisor (Ontario)
🏢 Linde
📍 Ontario