Program Coordinator II
JOB SUMMARY: The Program Coordinator II shall have the personality, ability, and temperament necessary to interact with the supported persons in a manner that will respect and maintain the persons’ spirit, dignity and individuality.

In collaboration with the Program Manager, the Program Coordinator will assist the manager with the supervision of employees, administrative duties, scheduling and the development of plans. This includes the implementation and evaluation of programs that are designed to support a person's health and well‑being within staffed homes, centers and home‑based day programs.

This position may participate in an on‑call rotation, as required, to support after‑hours operations. On‑call duties include responding to emergencies, staffing needs, and providing direction to staff. Standby and call‑back compensation will be provided in accordance with the collective agreement.

KEY DUTIES & RESPONSIBILITIES

Formulates program policies and procedures and evaluates the program in consultation with the program manager, monitors program expenditures and provides input into the budget.

Plans, develops, implements and evaluates ISP goals to ensure they meet the supported person's physical, social, emotional, intellectual and spiritual needs and interests.

In collaboration with the Program Manager, assists in program training, staff development and provides support and guidance to employees.

Supervises program staff by performing duties such as assigning work, facilitating team meetings, providing feedback on performance and conducting performance evaluations.

Plans and implements program activities and special events.

Participates in recruitment and selection of program staff by involvement in duties such as screening, interviews and hiring recommendations.





Has an excellent understanding of behavior management principles and strategies including mental health support needs.

Oversees the day‑to‑day operations of the program by ensuring the necessary facilities and equipment are in place, program guidelines and policies are adhered to, and agency standards and licensing requirements are met.

Contributes to the overall emergency preparedness of the program, including the development of emergency evacuation plans, management of emergency supply inventory, and ensures that OH&S; drills and inspections are documented appropriately.

Promotes positive relationships with family members, co‑workers, other professionals and members of the community.

Maintains related records and statistics and produces reports as required.

QUALIFICATIONS AND SKILLS

Post‑secondary diploma related to Human or Social Services field.

Certificate or diploma in Management Training.

Minimum 3 years of experience including 1 year of supervisory or administrative experience and/or an equivalent combination of education, training and experience.

Excellent oral, written and interpersonal communication skills.

Strong computer skills in Microsoft Windows, including word processing and competency with Outlook email application and knowledge of Share Vision.

Evidence of practice of confidentiality.

Current Emergency First‑Aid and CPR Level C certification.

TB test.

Valid BC Class 4 driver’s licence.

Food Safe certificate.





Any qualification or skill required by a licensing officer or funding body.

WHY YOU’D LOVE HERE
Pacific Coast Community Resources offers work you can feel fulfilled by through quality programs and services to people who live with disabilities that promote independence, self‑growth, and community integration. Since its inception in 1990, Pacific Coast Community Resources has steadily expanded, creating agile environments to work and learn. We encourage you to partner with us in fostering healthy, energetic lives by showcasing your passion for care, connecting to the communities we serve and collaborating in our culture of teamwork that makes Pacific Coast Community Resources a great place to work.

WHAT WE OFFER

On‑the‑job training including MANDT, JOHS, Diversity and Inclusion, Medication Safety, Confidentiality and Privacy, Trauma‑Informed Practice, First Aid and CPR re‑certification.

Competitive Salary $35.82- $41.13 per Hour .

Comprehensive medical, dental, and vision care benefits package.

Career development opportunities.

An inclusive, supportive work environment and community involvement.

A caring, fun, ambitious and supportive team.

We believe that a strong commitment to diversity & inclusion enables us to truly make services better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Our goal is to ensure at every interaction all are welcome, comfortable, and safe.

At Pacific Coast Community Resources, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team – so if your experience is close to what we’re looking for, please consider applying.

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📌 Program Coordinator II (British Columbia)
🏢 Pacific Coast Community Resources
📍 British Columbia