Join Activate as a Team Lead in Coquitlam, combining leadership and customer engagement in an exciting setting. Lead your team to deliver unforgettable experiences in this full-time role.

In this position, you will inspire Game Facilitators and ensure operational smoothness while directly reporting to the Store Leader. Your focus will be on coaching staff, resolving customer escalations, and maintaining an energetic atmosphere. A proactive approach and positive problem-solving mindset are essential for success.

Key Responsibilities:
• Answer customer calls and manage inquiries
• Oversee payment processes and daily cash handling
• Address complaints and elevate concerns as necessary
• Train and support new team members
• Maintain safety and cleanliness across the facility

Requirements:
• Previous experience in a leadership role preferred
• Must be available for varied shifts
• Proficiency in Microsoft Office tools
• Strong customer service background
• Experience managing a team of over 10 is an asset

Lead customer interactions and enhance team dynamics as a Team Lead at Activate in Coquitlam.
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📌 Full-Time Team Lead at Activate Coquitlam (British Columbia)
🏢 Activate Games
📍 British Columbia